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Here's what's happening at Northwest Custom Apparel today.
Seasonal & Promotions
Employee Bundles
Production Schedule - Current Availability
Updated: Loading...Recent Company Policies
View All Policies →Sales & Office Procedures
Comprehensive office standards including punctuality (Lombardi Time), customer service protocols, phone policies, and daily operational responsibilities for all team members.
Updated: Oct 31, 2025Customer Notification SOP
Standard procedure for notifying customers when orders are ready for pickup, including Shopworks logging.
Updated: Sep 16, 2025LTM Order Decision Algorithm
Framework for handling Less-Than-Minimum orders: existing vs. new customers, upselling, and referrals.
Updated: Sep 09, 2025Sales & Performance Metrics
Sales Team Performance
Order Types Breakdown
Art Submission Portal
Upload artwork files for production processing.
Drag & Drop Files Here
or click to browse
Processes & Policies
Standard operating procedures and company policies.
Pricing Guidelines
Standard pricing procedures and discount policies.
Production Workflow
Step-by-step production processes for all decoration types.
Quality Control
Quality standards and inspection procedures.
Customer Service
Customer interaction guidelines and communication standards.
Adriyella's Bonus Tracker
Simple daily task entry for Adriyella to record thank you cards, customer calls, and sample management with automatic bonus calculation.