Adriyella's Art Approval Guide

Hey Adriyella! Erik here—taking on art approvals is huge because it frees up Nika and the AEs to focus on what they do best: selling and growing our business. By owning this from start to customer sign-off, you keep things moving smoothly and earn your $10 bonus each time. Remember, it's key to remind AEs to hand off artwork to you—otherwise, if they handle it themselves, it impacts your bonuses (deducted $10 per piece). Let's stay proactive and team-oriented to make this win-win!

Streamline the process, free up the AE, and speed up production—win-win! Update your bonus app after each approval. 🎉

How to Handle Art Approvals

Receive from AE: When a new artwork or mockup comes in, the AE hands it off to you (via email, Shopworks, or in-person).
Coordinate with Team: Send to Steve (graphic artist) for design tweaks, then Ruthie (digitizing/plant manager) for production prep.
Customer Approval: Share the final mockup with the customer (email/call), get their sign-off.
Log & Bonus: Update Shopworks as "Art Approval Completed" with notes, then claim your $10 in the app.
Hand Back: Notify the AE it's approved and ready to go.

Goal: 1-2 approvals per week—faster process means happier customers and team!

Step-by-Step Workflow

Step	What to Do	Tips/Examples
1. Get Artwork from AE	Review the order details/mockup provided by AE.	Ask: "Any specific instructions?" Log start in Shopworks.
2. Send to Steve (Graphics)	Email/assign to Steve for artwork creation or edits.	Subject: "Art for Order #[Number] - [Customer]". Follow up if needed.
3. Forward to Ruthie (Digitizing)	Once Steve's done, pass to Ruthie for digitizing/production check.	Include notes: "Ready for digitizing—customer needs [embroidery/screen print]."
4. Get Customer Approval	Share final mockup via email/call: "Here's the art—approve or changes?"	Script: "Hi [Name], attached is the mockup for your order. Looks good? Reply 'Approved'!"
5. Handle Revisions	If changes, loop back to Steve/Ruthie until approved.	Track revisions in notes to avoid delays.
6. Finalize & Log	Once approved, notify AE and log in Shopworks.	Notes: "Approved by customer on [Date]; sent to production."

Tip: Use Shopworks for all tracking—keeps everyone in the loop. If stuck, ping the team!

Communication Scripts

Keep it pro and clear—examples for team and customers.

To Steve/Ruthie

"Hey Steve, attached is the art for Order #[Number] - [Customer]. Needs [edits]. Let me know when ready!"

To Customer for Approval

"Hi [Name], your mockup is ready! Check the attachment—reply 'Approved' or with changes. Excited to get this printed!"

Follow-Up if Needed

"Just checking in on the art approval for your order. Any thoughts? We're here to tweak!"