Embroidery Order Process - Northwest Custom Apparel

Important Change!

The "Caps" order type has been REMOVED from Shopworks.
All embroidered items now use the "Embroidery" order type only.

One Order Type for All Embroidery

All embroidered items—whether caps, garments, or other items—are now written as an "Embroidery" order type in Shopworks.

                    What this means:
                    ✅ Caps → Use "Embroidery"
✅ Jackets → Use "Embroidery"
✅ Polos → Use "Embroidery"
✅ Beanies → Use "Embroidery"
✅ Any embroidered item → Use "Embroidery"

                

Critical: Price Caps and Garments Separately

Even though caps and garments are on the same order, they MUST be priced separately based on their individual quantities.

                    Why? Caps and garments run on different embroidery machines, so they cannot be combined for quantity pricing.
                

❌ Wrong Way

12 Caps + 12 Jackets = 24 pieces total

Incorrect Pricing:

Using 24-piece price break ❌ WRONG

✅ Right Way

12 Caps (separate group)
12 Jackets (separate group)

Correct Pricing:

Caps: 12-piece pricing

Jackets: 12-piece pricing

🎩 Special Rule: Beanies are "Flats"

Important Exception!

Beanies are embroidered on our flat machines, not cap drivers.
This means beanies are priced as "Flats" (regular Embroidery).

💡 You CAN combine beanies with other flat embroidery items for quantity price breaks!

🔍 Quick Reference Guide

Item Type	Order Type	Machine Type	Can Combine for Pricing?
Caps	Embroidery	Cap Driver	No - Price separately
Beanies	Embroidery	Flat Machine	Yes - With other flats
Jackets	Embroidery	Flat Machine	Yes - With other flats
Polos	Embroidery	Flat Machine	Yes - With other flats
T-Shirts	Embroidery	Flat Machine	Yes - With other flats

📌 Example Scenario

Order: 12 caps + 12 beanies + 12 jackets

Caps: 12-piece price (separate) Beanies + Jackets: 24-piece price (combined)

📋 New Embroidery Order Process